Terms & Conditions

Effective Date: [Insert Date]

Welcome to Zephyr Couture. By accessing our website or engaging our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Zephyr Couture

Zephyr Couture specializes in luxury bridal beading, couture embellishments, Indian hand embroidery, and handcrafted textile artistry. Every project is created with precision, craftsmanship, and close collaboration to achieve exceptional quality.

2. Acceptance of Terms

By using our website or placing an inquiry, requesting a quotation, or confirming an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Services

Zephyr Couture provides professional handcrafted services, including but not limited to:

Bridal Beading
Couture Embellishments
Indian Hand Embroidery
Custom Embroidery Development
Sampling & Prototype Creation
Fashion Design Support
Custom Garment Embellishments

All services are subject to availability and project acceptance.

4. Custom Orders

Every project is unique.

As our work involves handcrafted techniques, slight variations in bead placement, embroidery patterns, textures, or finishes may naturally occur and should not be considered defects.

Custom orders begin only after design approval and confirmation from the client.

5. Quotations & Pricing

All quotations are provided based on:

Design complexity
Materials
Embroidery techniques
Quantity
Production timeline

Prices are subject to revision until the order has been officially confirmed.

6. Payment Terms

Payment schedules will be communicated before production begins.

Production may commence only after the required advance payment has been received.

Final delivery may be withheld until the outstanding balance has been cleared.

7. Production Timeline

Estimated production timelines are provided in good faith.

Completion dates may vary due to:

Design revisions
Material availability
Client approval delays
Large production volumes
Unforeseen circumstances

Zephyr Couture will make every reasonable effort to meet agreed timelines.

8. Client Responsibilities

Clients are responsible for providing:

Accurate measurements (where applicable)
Design references
Fabric specifications
Approval of samples
Timely communication

Delays in approvals may affect production schedules.

9. Intellectual Property

Unless otherwise agreed in writing, all original artwork, embroidery concepts, sketches, sampling techniques, and creative developments created by Zephyr Couture remain the intellectual property of Zephyr Couture.

Clients may not reproduce or distribute proprietary designs without prior written permission.

10. Samples & Approvals

Where sampling is required:

Samples must be reviewed carefully.
Production begins only after written approval.
Any changes requested after approval may result in additional costs and revised timelines.

11. Cancellation

Orders cancelled after production has commenced may be subject to cancellation charges based on work completed and materials already purchased.

Advance payments may be non-refundable once production has started.

12. Returns & Refunds

As most services involve custom handcrafted work, completed custom orders are generally non-returnable and non-refundable.

If an issue arises due to workmanship, clients should notify Zephyr Couture within 7 days of receiving the order so that the matter can be reviewed.

13. Limitation of Liability

Zephyr Couture shall not be liable for:

Indirect or consequential damages
Business losses
Delays caused by third parties
Shipping delays
Customs clearance delays
Force majeure events beyond our reasonable control

14. Shipping & Delivery

Shipping timelines are estimates only.

Once an order has been dispatched, delivery timelines depend on the selected courier or shipping provider.

International customers are responsible for any applicable customs duties, taxes, or import charges imposed by their country.

15. Confidentiality

Client designs, concepts, and project details will be handled with professional confidentiality.

Likewise, proprietary techniques and processes developed by Zephyr Couture remain confidential and may not be copied or disclosed without written permission.

16. Website Use

Users agree not to:

Misuse the website
Attempt unauthorized access
Copy website content without permission
Upload malicious software or harmful code

17. Privacy

Personal information collected through our website or business communications will be handled in accordance with our Privacy Policy.

18. Changes to These Terms

Zephyr Couture reserves the right to update or modify these Terms & Conditions at any time. Updated versions will become effective immediately upon publication on this website.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Zephyr Couture operates.

20. Contact Us

Zephyr Couture

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.